Transport Operations Platform
Orchestrate fleet movements, rider experiences, and regulatory requirements in one control tower. ElephantClock unifies routing, ticketing, customs documentation, and customer engagement for logistics providers, school transport operators, and mobility startups across the UAE.
AI Dispatch
WhatsApp CX
Customs & Salik
Fleet Telemetry
Business Outcomes
- Cut empty mileage and idling by 20–35% through AI-assisted route optimisation and load balancing.
- Improve on-time performance and SLA adherence with real-time alerts and customer communications.
- Reduce manual paperwork and customs delays via automated documentation and compliance checks.
Key Capabilities
- Unified command centre for dispatch, live tracking, driver assignments, and exception management.
- WhatsApp and SMS chatbots handling bookings, status updates, payments, and complaints in Arabic/English.
- Integrations with Salik, RTA APIs, Abu Dhabi Customs, Etihad Rail planning, and ERP systems.
Measurement & Analytics
- Dashboard benchmarking on-time arrivals, fuel consumption, driver performance, and CO₂ impact.
- Predictive maintenance insights using telemetry from CAN bus, GPS, and IoT sensors.
- Revenue and utilisation analytics segmented by route, customer, and asset class.
Implementation Approach
- Discovery (3 weeks): process audit, data map, compliance and licensing review.
- Build (8 weeks): platform configuration, integrations, AI dispatch tuning, bilingual bot training.
- Launch & Scale: pilot operations, SLA dashboards, managed optimisation support.
Technology Stack
- Modular microservices on Azure/AWS UAE regions with PostgreSQL + Redis back-end.
- Geospatial routing using OpenStreetMap + commercial datasets (Here, TomTom) combined with Salik/RTA data.
- LLM-powered agent enabling natural language driver and customer interactions.
Why ElephantClock
- Proven delivery of transport automation for Citizen Transport and last-mile operators in the UAE.
- Arabic-first UX, PDPL-compliant architecture, and deep integration experience with local authorities.
- Hybrid support model with data scientists and solution architects based in Abu Dhabi.
Bring Your Transport Operations Under One Roof
Speak with our logistics specialists to transform dispatch, customer engagement, and compliance into a unified digital experience.